Other Information

Customer care: Please email at digital.support@grameenkoota.in for any queries or customer support.

Details of Nodal Grievance Redressal Officer can be found below:

Name: Ms. Haridarshini A,
Grievance Redressal Officer,
SVP, Centralized Operations.

Address: No. 49, 46th Cross, 8th Block, Jayanagar, (Next to Rajalakshmi Kalayana Mantap) Bengaluru-560070, Karnataka, India.

For any grievance, if you are not satisfied with our reply or have not received any reply within 30 days of receipt of complaint, you can lodge a complaint over the Complaint Management System (CMS) portal of the Reserve Bank of India  –https://cms.rbi.org.in/cms/indexpage.html#eng  or send a physical complaint to “Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector-17, Central Vista, Chandigarh –160017″.

Grameen Mahi App Privacy PolicyVisit here
Grameen Mahi App Terms and ConditionsVisit here
RBI Sachet PortalVisit here
RBI’s Complaint Management System (CMS)Visit here